(FAQ) Frequently Asked Questions
HGR Wholesale FAQ
- What is your Return Policy?
- What is your Shipping Policy?
- How do I setup a Wholesale Account?
- Where do I login to my account?
Can anyone purchase your products?
Yes, but we would like to have your company’s resale tax identification number. Upon approving your account, a notification will be sent to your email for your login information. Here you can Create a HGR Packaging Wholesale Account
What are the ways I can purchase your products?
If you have a wholesale account, you can place an order on www.HGRpackaging.com . If you don’t, Create a HGR Packaging Wholesale Account You can also call a HGR Packaging experienced representative at 1-844-398-4463 or Contact us here!
Who do you sell your products to?
Our customers vary from industry to industry. We offer our packaging to large companies for their own medical marijuana packaging needs, or to Dispensaries, Resellers, Collective Shops or Smoke Shops throughout the country. If you are interested in either a bulk order or can't find what you're looking for on www.HGRpackaging.com feel free to call us! Chances are we can provide you with the product you need, even if its not on the site!
What's the best price for buying Collective Packaging wholesale?
We offer wholesale discounts on all of our products. Discounts are visible on the site. We require a $100 minimum order amount. Customers who purchase frequently, may also be eligible for additional discount tiers. To learn more, contact your HGR representative today!
Can I order over the phone?
Yes! Please call a HGR Packaging experienced representative at 1-844-398-4463 or Contact us here!
Do you offer bulk discounts?
Yes, bulk discounts are based on frequency and volume of your order. If you are placing a larger order than you typically do, call a HGR Packaging experienced representative at 1-844-398-4463 or Contact us here!
Do you accept Purchase Orders (PO)?
Depends. You must have an established local account to be considered for a purchase order. You can call a HGR Packaging experienced representative at 1-844-398-4463 regarding terms of the Purchase Order (PO)
Do you have lead time on all products?
No! We stock all of our items in our huge Warren Michigan warehouse! In the case that we are sold out of something you need, chances are we can get it fairly quickly. Call a HGR Packaging experienced representative at 1-844-398-4463 to inquire about out of stock or items not on the website or Contact us here!
Do you have a retail space where I can browse?
Yes, we have some inventory on display in our Warren Michigan showroom. We are located 24551 Ryan Rd, Warren, MI 48091
Do you ship internationally?
No not at this time.
Are your items in retail packaging?
Some are! Some are in master cartons, ready for you to put on display or repackage. It depends on the product. Any product we sell on our site will clearly indicate if it comes in retail packaging or in master cartons.
Do you sell single pieces or units?
It depends, some of our products come in master packs, and some are single units. The website will clearly indicate the count you are ordering.
Can you help me with custom marijuana packaging?
Yes we can! Please contact a HGR Packaging experienced representative at 1-844-398-4463 or Contact us here!
Can you special order items that's not on your website?
Yes, Contact us here!
How fast can you ship my order?
All orders placed before 2PM EST should ship out the same day. Orders placed after 2PM EST will go out the next business day.
How does your product ship?
Depending on rates, we ship FedEx, UPS and USPS. We use real time monitoring to insure you get the best shipping rate possible!
Can you ship using my shipping account number?
For larger orders, yes we can Contact us here about shipping under your FedEx or UPS account.